Roadside assistance
Roadside assistance across Dallas.
Not every problem needs a tow. Often the quicker answer is getting the vehicle running again where it sits.
What it covers
Back on the road, not on a truck.
From having a tire changed to jumpstarting your car, roadside assistance is about getting the vehicle moving again rather than hauling it somewhere. When that is the faster fix, it is the cheaper one too.
How fast
Dispatched from the same 24 hour line.
Roadside calls run through the same dispatch as the tow trucks, so there is one number to remember whichever of the two you turn out to need.
Staying safe until we arrive
Get clear of the traffic side.
If you are on a live carriageway, the safest place is usually out of the vehicle and behind a barrier, not sitting in the driver's seat. If the car is somewhere you cannot safely leave it, say so when you call — it changes how urgently the job is treated.
Fixable or not
Some problems move with the vehicle.
Roadside work is for things that can be put right where the car sits: a flat with a usable spare, a dead battery, an empty tank, keys locked inside. Those are quick and nothing has to be transported. Other problems only look like roadside jobs. A flat with no spare, a shredded sidewall, a car that starts and immediately dies again, or anything involving the transmission means the vehicle has to move regardless. Knowing which one you have before a truck is dispatched saves a trip that cannot fix anything. If you are not sure, describe the symptoms on the call — what happened, what it sounded like, whether anything still works — and dispatch can usually tell which way it will go.
Common questions
Questions about this.
Is roadside help cheaper than a tow?
Usually, because nothing is being transported — but only when the problem is actually fixable at the roadside. A flat tire with a usable spare, a dead battery, or an empty tank are roadside jobs. A failed transmission is not. If it turns out the vehicle has to move, it is better to know that before a truck is dispatched.
What if I have no spare tire?
Then the vehicle needs to move rather than be fixed where it sits, because there is nothing to fit. Plenty of newer cars ship with a sealant kit instead of a spare, which handles a puncture but not a sidewall tear or a blowout. Check before you call — it changes which truck comes out.
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If you need a truck now, call — it is faster. Use this for a quote, a scheduled tow, or a junk car you want gone.
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Call our 24-hour line for immediate towing or roadside assistance.
Serving Dallas, Fort Worth, Irving, Dallas–Fort Worth.